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Frequently Asked Questions

Account Related more

Q How do I register for an account
Q Why am I not able to login?
Q How do I update my personal information?

Placing an Order more

Q How can I place an order?
Q Can I change my order?
Q Can I make a bulk purchase?

Delivery more

Q What are your delivery hours?
Q How do I qualify for free delivery?
Q I have keyed in a wrong address or had a change of address?
Q What if I am not home at the time of delivery or want to change my delivery timeslot?
Q Where are your delivery areas?
Q When is the earliest delivery date?
Q What are the delivery charges?

About Our Products more

Q How do I find a product on FoodMart?
Q Why is a product out of stock?

Payment more

Q Mode of Payments
Q How do I enter a discount code
Q Will my information be kept private and secure?

Exchange Policy more

Q What is your exchange or return policy?

Technical Issues more

Q Do you have any difficulties surfing or accessing FoodMart?