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Terms & Conditions

Terms of Service

FoodMart Customer

To be a customer of FoodMart and benefit from its service, you will need to register and complete the registration process. You shall provide FoodMart with accurate and true information including name, delivery address, telephone and email address.

The Customer shall be responsible for updating his/her personal information so as to allow an accurate and timely processing of the order and delivery.

Delivery

FoodMart's delivery service for purchases is only valid in Singapore. We will deliver the products of acceptable quality to the delivery address as stated by customer upon checkout within the delivery time slot selected. FoodMart will not be liable for any delays in our delivery services if the delay is due to incorrect delivery address or circumstances beyond the control of FoodMart (e.g traffic conditions, bad weather)

Delivery timing is available from 10.00am to 10.00pm daily (subject to change).

Payment

Online purchases have to be paid for at the point of delivery (Cash-on-delivery) or via online payment using Visa or MasterCard credit/debit card.

Order cannot be amended once payment is complete.

Refund(s), if any, will be credited back to the credit/debit card used for the relevant order

Pricing and Order Policy

The price of certain products may vary and is subject to change daily. FoodMart reserves the right to change price or products details without prior notice to Customer.

Products in your order are charged at the purchase price applicable at the time when an order is submitted and as shown in the order confirmation.

For orders of value below $50, there will be a delivery charge of $5 for any delivery slots. For orders of value $50 or more, you can opt for the Free Delivery option.

Product pictures provided on FoodMart are to help recognise products. Due to redesigning and improvement to the packaging of products, these pictures may not reflect exactly on the pack you receive.

Return Policy

We accept returns due to any of the following reasons:

Missing Items or Wrong Order

If you received a product that is not what you have ordered, or missing something from your order, please email us at enquiry@foodmart.sg or call us at 6898 1311 immediately for further assistance. We will schedule a replacement order for you.

Terms of Use

By accessing the website, you agree to the following,

- You warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

- You have read and agree to be legally bound by these Terms of Conditions and Privacy Policy


You agree to use this Web Site in accordance with these Conditions of Use and for lawful and proper purposes. You agree to be responsible for all matters arising from your use of this Web Site. Further, you agree:

- Not to use this Web Site in any manner which breaches any applicable law or regulation or causes or which may cause an infringement of any third party rights;

- Not to post, transmit or disseminate any information on or via this Website which may be harmful, obscene, defamatory or illegal or create liability on Sheng Siong’s part;

- Not to interfere or attempt to interfere with the operation or functionality of this Web Site


If you do not accept these Terms and Conditions, please discontinue use of FoodMart immediately. FoodMart may at any time vary or amend these Terms and Conditions by updating it via the site. Any use of the Site or Services after the amendment of these Terms and Conditions is deemed acceptance of the amended Terms of Use by you.

Trademarks - The trademarks, names, logos, IP rights and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of FoodMart. You are not permitted to use the name of FoodMart or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of the Owner or such third party. The domain name on which the Site is hosted on is the sole property of FoodMart and you may not use or otherwise adopt a similar name for your own use.

External links - External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties - The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability - The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Security and Privacy - FoodMart strives to keep your information and data secure. We recognise the importance of keeping your personal information private. To understand our security and privacy policies and practices, please read our Privacy Policy here.

Conflict of terms - If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability - Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (Singapore) - Use of this website shall in all respects be governed by the laws of the Republic of Singapore, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Republic of Singapore courts located in Singapore shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.